If this is the case, you can simply snap a photo or scan a copy of your drivers license and upload it as prompted. On rare occasions, additional verification, such as a drivers license, may be required. You do not want to send that link to the hacker’s account, so instead select the “ No Longer Have Access To These?” option in the bottom left-hand corner.įacebook will then ask, “ How Can We Reach You?”, at which point you can enter and confirm a New Email or Phone.Įnter the email address that you would like as the primary email on the account and you should quickly receive a link to change the password.įollow the instructions provided in that email to reset your password and regain control of your hacked Facebook account. If your account has been hacked, the password was probably changed so you will not know the current password, but you can enter the “old” password, which is the one you used before your account was hacked.īecause you have technically entered an old password, Facebook will then tell you, “ Sorry! You entered an old password.”Īt this point, you can select the “ Reset My Password” button in order to move forward.įacebook will ask you how you would like to reset your password, typically done by sending a link to the email associated with the account.Īs with the password, the primary email address was likely changed when it was hacked. An email address will be the most effective way to locate your account.įacebook will ask you to Enter A Current or Old Password. For example, if you entered a phone number and it did not work, try entering your email address instead. If the information you entered does not produce your account in the results, try entering something different from what you originally entered. Entering your name will not be effective as multiple people in the Facebook community could have your same name.įacebook will then search for matching accounts.
Be sure to type in your email or phone number in order to easily identify your account. You will then be instructed to type in your Email Address or Phone Number to search for your account and then hit Search. Select the “ My Account Is Compromised” button to begin the process. Visit Facebook’s hacked account resource page. If you believe your Facebook account has been hacked or compromised, here are the steps to take to get it back.
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When you have recovered access to your account, be sure to review your Account Settings and update all information including changing email addresses and passwords.